Stratos Systems And ClickAway Computers -
A Winning Combination!
Stratos Systems has combined forces with ClickAway! ClickAway has three existing Bay Area locations - Campbell, Los Altos and Sunnyvale - and we're excited about the opportunity to serve Santa Cruz and surrounding locations. And like Stratos Systems, ClickAway is locally owned and operated, and committed to providing the highest levels of customer service.
If you want to learn more about ClickAway Computers, click here. Thank you for being a Stratos Systems by ClickAway customer. We look forward to a long relationship!
Stratos Systems by ClickAway
Stratos Systems by ClickAway combines an in depth knowledge of computer technology with a strong commitment to customer service. We don't just sell you a computer and send you on your way - we work with you to understand your needs, both business and technical, and recommend an appropriate solution. We then go "beyond the box" to provide you with high quality networking support services, ongoing systems maintenance and technical support, and a comprehensive program of customer education.
Quality
Since opening our doors in 1987, we have served the needs of hundreds of Santa Cruz county businesses, non-profits, government organizations, self employed professionals, and home consumers by building thousands of custom computer systems - each designed to meet the specific needs of the customer in question.These many years of experience have taught us what it takes to build a computer that we can stand behind: quality components sourced from reputable manufacturers with a track record for reliability. When you buy from us, you may not get the cheapest computer possible - but you'll get the best value for your dollar over the life of your purchase. Plus, you'll have the security of knowing that a friendly and professional Stratos Systems computer technician is only a phone call away (or a drive down the street) if you need help - on-site, or in-store, we're there for you. No nightmares with automated service attendants, clueless customer "service" representatives, dysfunctional web sites, or email blackholes - just courteous and knowledgeable technical professionals eager to solve your problem, face to face.
Knowledge
The computer industry moves fast - what was true six months ago, is no longer true today. New standards are introduced every month, and old ones are enhanced. IDE, USB 1.1, 2.0, FireWire 400, 800, ATA, SATA, SCSI, CD+R/-R/+RW/-RW, DVD+R/-R/-RW/+RW, VGA/DVI, WiFi, Flat Screen, Flat Panel - Intel, AMD, NVidia, Radeon... there are so many different technologies and vendors and products that it is impossible for the average consumer, or even the power user, to keep up. When you buy from Stratos Systems, you can be assured that we understand all this, and more. Our industry certified professionals combine professional education with practical knowledge gained the hard way - building and repairing hundreds of systems just like yours.Service
Service with a smile is not just a saying with us, it is why are in business. We go above and beyond to ensure your satisfaction.If you're buying a computer, or installing a network, we'll sit down with you and go over your options in detail - however long it takes, we'll spend the time it takes to ensure that you are comfortable you've made the right choice. We've built our business on selling service and labor, not boxes and bits. We make our money when satisfied customers come back to us again and again for support, upgrades, and maintenance - not when you walk out the door with a box. You can therefore be sure that our recommendations are focused on meeting your needs, not on padding our bottom line.
Our repair technicials are prompt, professional, and direct - we'll let you know right away if a repair is going to take longer, or cost more, than initially
expected. If we don't think it makes sense to repair or upgrade your existing system, we'll tell you, and offer you an affordable and appropriate alternative
for getting up and running as soon as possible.
